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Privacy Policy of Vepro (“we,” “us,” “our”)
1. Introduction
At Vepro (“www.vepro.ca”), we value your privacy. This policy explains what information we collect, how we use it, with whom it is shared, and how you can manage your info.
2. What We Collect
a. Personal Information You Provide
- Name, email address, phone number, mailing address, company name
- Account info (username, password)
- Payment details (e.g., credit card)
- Any content you upload or send (e.g., messages, documents)
b. Automatically Collected Data
- IP address, device type/model, operating system
- Browser type, referring URL, page views, click data
- Cookies and usage analytics (via tools like Google Analytics)
c. Third‑Party Sources
- Your social media profiles (if you use social login)
- Public databases or marketing partners (if applicable)
3. How We Use Your Information
- Provide and improve services: account setup, customer support, billing
- Communication: updates, promotions, security alerts (you can opt out)
- Monitor usage: performance tracking, analytics, fraud prevention
- Compliance: legal obligations, fraud detection, dispute resolution
4. How We Share Information
We may share data when necessary for:
- Service providers (payment processors, hosting, analytics) under strict confidentiality
- Legal compliance: law enforcement, subpoenas, legal proceedings
- Company transactions: merger, restructuring, sale of assets (data subject to privacy terms)
- Protection of rights: to enforce policies or defend legal claims
5. Refunds and Turnaround
- Tuning services are digital products and are non-refundable once the file has been processed, unless the file is proven to be non-functional.
- Turnaround times may vary depending on file type and complexity. VEPro aims to process most tuning requests within 2 business day.
6. Amendments
VEPro reserves the right to modify these terms at any time without prior notice. Continued use of our tuning services constitutes acceptance of any revised terms.
Consent
By checking the box or submitting a file, you confirm you have read, understood, and agree to these Terms and Conditions.
